Privacy Policy

Thank you for visiting our website which is operated by Klear2collection.com. We are committed to providing an exciting and safe online shopping experience and elevated level of personal service synonymous with the Company. This commitment includes respecting and protecting the privacy of your personal information.

This privacy policy describes the types of information we collect from and about you when you visit our website (each a "Site"). The Sites and all functionality and features thereon are collectively referred to as the "Services". This privacy policy also explains how the Company may use and share your personal information, as well as your ability to control certain uses of it.

By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in the United States and agree to the Terms of Use which are incorporated by reference. If you do not agree, please do not access or use the Services.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

From the Company's Interactions With You: We collect information from and about you and your transactions and other interactions with us. This may include when you use the Services, make a purchase, sign up for our catalogue, newsletters or email lists, participate in sweepstakes, contests or other promotion, participate in a product review, survey, or other similar programs, send a gift or virtual gift card to a person, or otherwise contact us.

If you make a purchase from us, we may also collect the billing address.

Information You Provide About a Third Party: If you send someone else a communication from the Services, we may collect information such as that person's name, telephone number, email, and/or shipping address.

Automatically on the Site: We, or our service providers, may use cookies, web beacons/pixel tags, log files, JavaScript, and other technologies to collect certain non-personal information about visitors to our Site, user of our online services, and interactions with our emails and online advertisements, and to allow the Company to keep track of analytics and certain statistical information. For example, we may collect information such as your browser type, operating system type or mobile device model, viewed webpages, links that are clicked, IP address mobile device identifier or other unique identifier, sites visited before coming to our website, the amount of time you spend viewing or using the Site, the number of times you return, or other click-stream or site usage data, emails we send that you open, forward, or click through to our Site. Collecting this information, and linking it with your personal information, helps us to tailor our website and enhance your online shopping experience by saving your preferences while you are visiting a particular site, and to help identify site features, promotions, advertisements, and offers that may be of particular interest to you and retarget online and mobile advertisements to you across computers or devices you may use.

From Third Party Sources: We may acquire information from other sources to update or supplement the information that you provide or that we collect automatically (such as information to validate or update your address or other demographic information), or when you connect with the company through a third party (including through social networks) based on your registration and privacy settings on those third party sites.

Combination of Information: We may combine the information we receive from or about you, including information you provide to us and information we automatically collect through the Site, as well as information across other computers or devices that you use, with information we collect or receive about you from other online and offline sources, or from other third party sources.

Third Party Analytics and Advertisements: We also may use third party advertisements, analytics, and tracking tools to better understand who is using the Site, how people are using the Site, how to improve the effectiveness of the Services and related content, and to help us or those third parties serve more targeted advertising to you across the Internet. These third parties may use technology such as cookies, the Company beacons, pixel tags, log files, flash cookies, or other technologies to collect and store non-personal information. They may also combine information they collect from your interaction with the Site with information they collect from other sources. We do not have access to, or control over, these third parties' use of cookies or other tracking technologies.

Q: What are my Tracking Options?

A: Certain parts of the Site require cookies. By registering for and using the Services, you are consenting to the use of cookies. If you do not agree to the use of cookies, you cannot use the Services.  The following is a description of the four categories of cookies and examples of how we use them to provide you the Services:

• Strictly Necessary Cookies – These cookies are essential to enabling you to browse and use the functionality of a website and without them the Services cannot be provided. We use these cookies, among other things, to recognize and maintain your logged-in status throughout your visit and manage your shopping bag.
• Performance Cookies – These cookies collect information about how visitors use the Services, for example, pages that they visit and if they receive error messages. This information does not identify you individually and is used in the aggregate to improve our Services.
• Functionality Cookies – These cookies allow us to remember certain choices you make about how you like to use the Services and provide you a more personalized experience, for example, your shipping country and currency preferences.
• Targeting Cookies – These cookies are used to deliver online advertisements that are relevant to you and your interests and to measure the effectiveness of advertising campaigns. They may be placed on the Services by us or by our advertising partners with our permission. For more on targeting cookies and your ability to control their use, please see the Internet-based Advertising section below.

Our system may not respond to Do Not Track requests or headers from some or all browsers. We may use cookies or other technologies to deliver more relevant advertising and to link data collected across other computers or devices that you may use.

 

Q: What are California Privacy Rights?

A: If you are a California resident, you may request information about our disclosure of personal information to third parties or affiliated companies for their direct marketing purposes of personal information to third parties or corporate affiliates for their direct marketing purposes. To make such request, please submit a written request to the following email address specifying that you want a copy of the Company's "California Privacy Rights" notice: legal info@Klear2collection.com. Please include "Attn: California Privacy" in the subject line. We are not responsible for notices that are not labeled or sent properly, or do not have complete information. Please allow up to 30 days for us to process your request. You may submit such a request once per year.

Non-affiliated third parties are independent from the Company and if you wish to receive information about your disclosure choices or stop communications from such third parties, you will need to contact those non-affiliated third parties directly.

 

Q: What if I live internationally?

A: Our digital operations are conducted, in whole or in part, in the United States/Canada/Jamaica. Regardless of where you live, you consent to have your personal data transferred, processed and stored in the United States, and allow the Company to use and collect your personal information in accordance with this Privacy Policy.

Q: How does the Company communicate changes to this Policy?

A: Any changes to our Privacy Policy will be posted here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Your continued use of the Site following posting of changes to these terms will mean you accept these changes.

Q: Whom do I contact if I have additional questions or concerns about this policy?  How do I lodge complaints?

A: We welcome you to reach out if you have any questions or concerns regarding our privacy practices. Please feel free to contact Customer Service via email at info@klear2collection.com

We are transparent about the ways in which we collect and use personal information and welcome your questions and concerns. If you have any concern or complaint about the way we handle your personal information, please contact us at info@klear2collection.com. To the extent you believe we have not addressed your concerns or otherwise choose to do so, you have the right to lodge a complaint with a supervisory authority in the country where you reside and/or the United States. You may contact the US Federal Trade Commission regarding your concerns. For more information, please see https://www.ftc.gov/faq/consumer-protection/submit-consumer-complaint-ftc.